Meta Whatsapp
The WhatsApp Business API lets businesses send automated messages, notifications, and real-time support at scale, with secure, encrypted communication and CRM integration, enhancing customer engagement and service efficiency.
Meta Whatsapp
Meta Whatsapp
Packages-
18% (GST EXTRA)
-
Validity (THREE MONTHS)
Meta Whatsapp
Packages-
18% (GST EXTRA)
-
Validity (SIX MONTHS)
Meta Whatsapp
Packages-
18% (GST EXTRA)
-
Validity(ONE YEAR)
Meta WhatsApp Business API chatbot service provider in Delhi
The WhatsApp Business Platform allows medium to large businesses to engage with customers at scale. You can quickly start conversations, send updates like order notifications or service alerts, offer personalized services, and provide support through the preferred communication channel of your customers. Meta WhatsApp Business API chatbot provider in Delhi.
According to April 2020 statistics from a leading research firm, WhatsApp Messenger had two billion monthly active users, making it the most popular and widely used app globally. Its strong penetration in markets outside the United States has solidified its position as the market leader in mobile messenger apps, mobile social apps, and feature-rich platforms.
Launched in August 2018, the WhatsApp Business API has seen continuous growth. Recent research by a leading mobile market research firm predicts exponential growth in the number of enterprises adopting WhatsApp Business APIs by 2024.
Below are 8 reasons why WhatsApp Business Solution is beneficial for your business:
Private and Secure Platform:
One of WhatsApp’s standout features is its end-to-end encryption, ensuring the privacy and security of customer conversations. For example, an online recruitment company hiring candidates globally can rely on WhatsApp Business Solutions for secure communication. It allows the company to send automated job alerts, conduct interviews, and share confidential documents all within a safe and encrypted platform.
Boost conversion rates:
WhatsApp chat offers a fast and convenient way to provide real-time responses to customers. Conversion rates increase by delivering an engaging live chat experience. You can interact with customers through session and notification messages, creating a virtual yet personal connection. For example, if a customer seeks more information about a product, a call-to-action button can directly connect them to a customer agent, helping them make an informed decision.
Your customer is already using it:
With two billion users already on WhatsApp Messenger, there’s a vast potential for businesses to leverage WhatsApp Business Solutions and actively engage with their customers. Recent research shows that over 5 million businesses are already using WhatsApp Business Solutions. Being on WhatsApp offers a great opportunity to connect with your customers and prospects on a platform they’re already using.
Easy and accessible:
Businesses need to be on platforms customers prefer, and WhatsApp offers an easy, accessible way to connect. Customers can switch from long hold times to WhatsApp, receiving instant booking details, room images, and invoices, improving customer satisfaction and saving time. This seamless transition helps reduce frustration, boosts customer engagement, and provides real-time updates. WhatsApp also allows businesses to offer personalized support, making the customer experience more efficient and enjoyable.
Insights to plan better:
WhatsApp Business Accounts offer a unified feature that provides detailed analytics on customer interactions. Businesses can gain valuable insights into customer behavior by tracking message delivery reports, including whether messages are seen and their delivery status. This allows businesses to tailor future conversations based on read receipts. Additionally, customer feedback can be easily collected through interactive quick reply buttons, offering another way to gather insights.
Enhance visibility & expand market reach:
If your brand wants to expand internationally, WhatsApp Business Solution helps you connect with global customers easily. Through features like click-to-WhatsApp on your website, customers can quickly engage via chat or call for instant support. This allows businesses to provide real-time assistance, build stronger relationships, and address customer queries promptly. With the right logistics and infrastructure, you can scale your business globally, enhancing brand visibility and market reach. WhatsApp also allows for seamless communication across borders, creating a more personalized and accessible experience for international customers.
Increase Cost-effectiveness:
WhatsApp Chatbot is a cost-effective solution that boosts efficiency by managing multiple conversations simultaneously and in real-time. With smart chatbots handling over 40% of customer queries, it offers a scalable option for businesses. The chatbot can also seamlessly transfer complex queries to human agents, ensuring full customer satisfaction. As a result, companies can significantly reduce costs by having fewer agents handle the same volume of customer interactions.
Increase in cross-sell and up-sell opportunities:
By using a WhatsApp chatbot, businesses can personalize their communication, leading to improved customer satisfaction. Real-time conversations provide valuable insights that can help boost cross-selling and up-selling opportunities. For example, based on a customer’s purchase history, businesses can recommend complementary products they may need. Additionally, businesses can collect feedback and adjust future offers to better align with customer preferences, enabling hyper-personalized interactions on WhatsApp.
The adoption of WhatsApp Business Solution is growing rapidly, reshaping the way businesses communicate with their customers. Many companies are embracing WhatsApp chatbots to meet evolving customer expectations, enhance customer satisfaction (CSAT), and strengthen brand loyalty.
Your Complete WhatsApp Engagement Platform
Businesses generate 25–60% of their revenue through DITCS.IN.
- Broadcast Promotional Offers to Unlimited Users
- Sell your Products on WhatsApp using Catalogs
- Automate Messages via Integrations
- Enable Multi-Agent Live Chat for Customer Support
- Build Chatbots & Solve for 24×7 support and engagement.
Broadcast Promotional Messages (Officially)
With the WhatsApp Business API, you can now easily broadcast promotional messages to your customers, sharing exciting offers, discount codes, and festive greetings. This allows businesses to reach a wider audience while maintaining compliance with WhatsApp’s messaging policies, ensuring your number stays safe from being blocked.
Run Click to WhatsApp Ads for 5X Leads
Run ads on Facebook and Instagram that direct users to WhatsApp, instantly boosting your lead generation by 5X and increasing conversions by 2-3X!
- Create Click-to-Call WhatsApp ads using the DITCS.IN platform.
- Segment all your leads by ad campaigns for better organization.
Build chatbot flows based on ads or retarget via broadcast.
Powerful Features that you Need
FREE WhatsApp Business API
Get WhatsApp Business API approval in just 10 minutes (FREE with any plan)!
Broadcast Unlimited Campaigns
Broadcast Messages to Unlimited users every day
Integrate no-code AI chatbots
Integrate no-code AI chatbots from Google Dialogflow with a single click!
Import and Export Contacts
Easily import opted-in contacts and broadcast messages without hassle.
Multi-Agent Live Chat
Enable live chat support from multiple human agents on the same WhatsApp number.
Send Personalised Messages
Leverage user attributes to send highly personalized campaigns.
Connect Your APIs
Easily Connect with Shopify, Hubspot, Salesforce, WooCommerce, Zapier , Payment Portals, CRMs & more
Template Messages Approvals
Quick Fast Template Message Approval Process (10 minutes - 1 hour) via Interactive Dashboard
Schedule Broadcasts
Plan broadcasts to take place in different time zones up to two months in advance.
Amplify Conversions up to 4X
Amplify your conversions by up to 4X with targeted strategies and engaging messaging. By leveraging rich media, personalized content, and automated interactions, you can drive higher customer engagement and boost your sales performance.
98% Open Rate
WhatsApp messages boast an impressive 98% open rate, far surpassing the 12% open rates of SMS and email.
45% CTAs Click Rate
WhatsApp lets you send interactive Call To Action buttons with click rates of 45-60%, far higher than typical URLs.
78% Quick Reply Rate
Send Quick Reply buttons to your customers on WhatsApp for instant response generation.
